Find out what's in store for you at TKC's Winter Vacation Care

Enrolment, Bookings, Cancellations and Other Important Information:

• An annual registration fee ($30 per child) applies to all families using the service for the first time.
• Our Centre is open from 7:15am to 6pm. Children will not be accepted into the Centre before 7:15am and must be collected by 6pm. Our centre is not open on Public Holidays. A late fee of $15 for the first 15 minutes or part thereof and $1 for every minute thereafter will apply immediately after 6pm. Please phone the Centre if you think you will be late collecting your child.
• Bookings are only accepted via Email or Xplor Home App. Places are given on a first-come first-serve basis, and there are a limited number of places available for incursions and excursions. Last-minute bookings must be confirmed before children are dropped off.
• Cancellations to a vacation care booking can be made five working days in advance, and no fees will apply. After five working days, if it is possible to move the booking to another day within the SAME WEEK of the original booking date (pending availability), we will try our best to accommodate the change. However, no refunds will be provided.
• The program is subject to change, dependent upon enrolment numbers. The Kids Castle reserves the right to cancel care or reduce opening hours should numbers fall below 15 enrolments on any given day. The Kids Castle will endeavour to provide a minimum of five business days notice to families.
• SIGN IN AND SIGN OUT – Parents are required by the Commonwealth Government to sign their children in and out of the centre each day. This will be done via our digital Kiosk on the centre computer, located at the door.
• If parents are unable to sign children in and out via the digital Kiosk, they must provide photo identification to a staff member who will sign the specified child out if they are registered to the child’s Xplor profile.
• The Centre does not take children to or collect children from extra-curricular activities such as swimming, sport or music.
• ILLNESS – In accordance with the regulations from the Department of Health, children with a contagious illness must not attend the centre. Please notify the Centre staff if your child will not be attending.
• MEDICATION – Educators will only administer medication to a child if it has been prescribed by a doctor. Over-the-counter medications such as Panadol and cough medicine will only be administered if accompanied by a doctor’s letter of authorisation stating the child’s name, the dosage required and the time to be administered. Parents must complete a medication form at the Centre.
• ANAPHYLAXIS, ALLERGIES AND DIETARY REQUIREMENTS – Children with anaphylaxis or diagnosed allergies must have a current Anaphylaxis Action Plan or Allergic Reaction Plan provided by a doctor as well as an in-date EpiPen (if prescribed) and any other medication required, such as Claratyne or Zyrtec, in order to attend. Staff must be aware of all dietary requirements.
• ASTHMA – Children with asthma must have a current Asthma Action Plan, in-date Ventolin and any other medication required in order to attend.
• A Vacation Care Waiver Form must be completed prior to the booking start date. Child/ren without the signed waiver form will not be accepted. Click HERE to complete the waiver form.
• Excursion Hat – Children must wear a Kids’ Castle hat during an excursion. If children do not have this hat, we will provide them with one at the cost of $10, which will be added to the family’s account. The Kids’ Castle hat can be used for future excursions or any other time. Replacement hats are also subject to a $10 fee.

Children will need to bring:

• Morning tea, Lunch, and Snacks. Please provide your child/ren substantial and nutritious morning tea, lunch and snacks to last your child/ren all day. We do not recommend soft drinks and junk food. Please note that our Centre is “Nut-Free”. That includes NUTELLA and PEANUT BUTTER! We provide light breakfast and light afternoon tea on non-excursion days. Fruit is available during breakfast, recess, lunch and afternoon tea.
• All children must have sunscreen and a hat. Please provide suitable clothing, wet weather gear and ensure enclosed shoes are worn each day. All items brought to the centre are to be clearly labelled.
• NO open-toed sandals or crocs. NO singlet tops or string dresses. Child(ren) without suitable clothing and footwear will not be accepted.
• Additional items may be required for some activities, particularly for water play activities. Please check with the Centre.
• Children must wear a TKC hat during an excursion. If children do not have this hat, they will be provided with one at the cost of $10. No TKC hat = No Excursion!

TKC Risk Assessment- Master Risk Assessment

TKC Risk Assessment- Indoor Activities

TKC Risk Assessment – Outdoor Activities

Incursion Activities Risk Assessments:

Laser Warriors

Game on the bus RA

Mobile Rock Climbing

Inflatable Obstacle Course

Ocean Life in VR

Excursion Activities Risk Assessments:

Excursion Bus

Australian Reptile Park

Ultimate Family Entertainment Centre